Because IT is no longer confined to the office, or a single data centre, and is truly everywhere, at adnitor we believe this demands a different approach to support and management.
Businesses are complex organisms that are constantly adapting to meet the demands of modern day society; having to react to changes and pressures from a number of angles including competition, legislation, social, environmental etc. The business systems that underpin the organisation, and the management of them, need to be flexible and agile. We understand the traditional way of supporting and managing IT needs to follow suit.
An organisations’ IT is no longer a single entity but instead made up of multiple business systems, often operating from an array of different platforms hosted locally or distributed over a number of different cloud and service providers.
Together, we are at one with managing the complete environment.
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We help manage the relationships between all parties and your internal IT function. We do this by equipping and developing the internal IT team with the tools and support they need to continuously improve IT provision within the organisation, bringing increased focus on strategic delivery.
Together, we are at one with strategically aligned, empowered improvement.
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We call this Co-Managed IT Services (CoMITS) and this differs from the traditional IT support service many Managed Service Providers offer. This new approach is completely customer focused, driven by collaborative continuous improvement activities. We are a Business Services Provider (BSP), driven by delivering outcomes that augment business value.
Together, we are at one with your IT department, functioning as a united team.
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The tools we use to deliver the Co-Managed service are extended to our customers so they can benefit from the best of breed service management platform, seamlessly interacting with both internal staff and external providers to manage the IT infrastructure and services. These tools include: Helpdesk, Remote Endpoint and Server Management, Asset Management / Reporting, Documentation and Network Infrastructure mapping / management. This is fortified with the expertise and support from Adnitor to manage the IT service delivery for the business.
Together, we are at one using the latest business tools & proven processes.
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We work with small, medium and mid-sized organisations across all sectors by complementing and supporting the internal IT function. Where there is no internal IT, we can provide a complete outsourced facility with a team that is closely aligned to the business.
Because one size does not fit all, we mould our service around your requirements as a business rather than trying to fit you in to a box. Our service is flexible and agile, able to pivot, adapt and evolve with your business strategy. We work closely as a partner, not as an arms length contractor.
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Adnitor is made up of a group of people just like you, passionate about delivering exceptional customer service. We come from backgrounds spanning both managed service providers and customers, so we are truly at one with IT and your workplace. We came together with the common goal to do things differently, more aligned and in touch with everyday challenges we face, to promote and develop symbiotic partnerships for the delivery of IT services.
More about usDiscover how the Adnitor Co-Managed IT Service can work for you.
9-13 St. Andrew Street
London
England
EC4A 3AF
at-one@adnitor.com
Phone: (+44) 204 534 3455